questions.
Photo by Jacquelyn Marie
you got questions, we got answers.
dude, where's my car?!
We have free parking in Providence. On street parking in front of The Plant or within the three lots located between Valley Street and Delaine St.
i want to pick the right stylist for me!
And we do too! If you head over to our talent page you'll find our bios and links to all of our social media. We also do a pre consultation on the phone to try to get to know you a little better click me! for a list of question we'll ask.
i want a hair painting service. how do i know what to schedule for?
With so many options it gets to be a bit overwhelming so click me! for a little placement guide. Don't worry we'll talk about all of this in our consultation and answer any questions you have!
online booking
policies
Gratuity: Gratuity to stylist is accepted in cash, personal check made to the stylist, or Venmo.
Cancellation Policy: We require a credit or debit card to reserve all appointments. We have a 48 Hour cancellation policy. We ask kindly that if you need to reschedule or cancel an appointment to give us 48 hours notice. Appointments cancelled after 48 hours will be charged 50% of the scheduled service. Appointments cancelled the Same Day or No Show appointments will be charged 100% of the scheduled service. After you are 15 minutes late, we consider you a No Show.
Payments: We accept cash and all major credit cards. There will be a $50.00 returned check fee.
Children's Haircuts: We cannot sensor our guests, so we ask that you use your judgement with bringing in children under the age of 10. Only children receiving a service are permitted in the building.
Redo Policy: If you feel there is an adjustment needed after the completion of your service, we ask that you kindly contact us by phone or email within 7 days. We will gladly help to accommodate you. If it is past the first week of having the service completed, we will not consider this a 're-do'.
Bridal Contracts: Bridal contracts must be returned completed and signed with a bridal deposit to hold the date of your wedding. No date is held unless we have received those mentioned items.
privacy policy,
safety & security
*Your privacy is the utmost importance to us! Yes, we do require a credit or debit card to reserve your appointment. It is completely protected by our security system. Your information is protected just like how it's protected by your bank. No charges are accrued unless failure to comply by our 48 Hour or Same Day cancellation policies.
